Customer Service
Have a problem, question or request? As always, help from HSMN is just an Email or phone call away!
Email:
findreps
{at} salesandmarketingnetwork.com
Phone: +1 610-356-1067
HSMN Website:
https://salesandmarketingnetwork.com
Comments
and Suggestions:
We want to hear from you! Please do tell us what you
think, and how we can continue to improve the FindReps service!
PRIVACY
PRIVACY POLICY:
Your email address and phone number are used only to establish your FindReps account and to restore your account if you replace your device or add additional devices.
Your information will never be shared with anyone else for any reason.
If you decide to terminate your account and delete your information, you may do so by calling us at 610 356-1067, or by emailing us at findreps
{at} salesandmarketingnetwork.com
FindReps FAQ
Does
FindReps work with iOS 26?
Yes, FindReps is fully compatible with iOS 26.
Can
I use FindReps on all my iOS devices?
Yes! You may access your account on a new or additional
iPhone or iPad by using the Restore Purchase function under the RepCoins
tab.
How long should it take for Candidates to appear?
Usually a few hours. When you create a sales opportunity, we begin sharing your sales opportunity with the Rep network. A partial profile for each Rep who expresses interest in exploring your opportunity further is delivered to the app, and appears under the Candidates tab.
"Confirmation Email Sent" - What does that mean?
A confirmation message is sent to your email address when you register or create a sales opportunity. We will wait until you reply to this message before presenting your sales opportunity to the Rep Network. Please reply to the email message (or call us at 610 356-1067) and your account will activated as soon as we have processed your confirmation.
What are RepCoins?
RepCoins™ are the in-app currency of FindReps . You use them to acquire Rep Profiles with full contact information. For example, if you wish to acquire the full profile of an interested Rep candidate and the price of that profile is 50 RepCoins, you must have at least that number of RepCoins in your account. If you're running low on RepCoins, then tap the RepCoins tab and purchase more RepCoins through the Apple App Store.
Why do we use RepCoins?
RepCoins™ make the process of acquiring individual contact profiles much quicker and easier - there's no need to process an App Store purchase for each and every one. Besides, it's fun! By the way, when you register your account and start a Rep Search, we'll give you 25 RepCoins to get you started!
I
just upgraded to a new iPhone. How do I access my RepCoins and saved Rep profiles?
Download the FindReps app from the App Store and use the Restore Purchase function under the RepCoins tab: just enter the Email Address and password associated
with your FindReps account and all should be well. If you need assistance,
Email us or give us a call. We'll take care of you.
I need to use a different credit card to purchase RepCoins through the App Store. How do I do that?
That's very easy to do. In
the Settings on your device, tap on your name, then "Payment & Shipping".
Add the new payment method and you'll be ready to go.
How
does HSMN locate so many qualified Medical Reps?
Since its founding in 1998, The Healthcare Sales & Marketing Network (HSMN) has been the go-to resource for connecting medical sales & marketing professionals. Our deep healthcare industry relationships continue to provide us new Rep contacts every day.
Email:
findreps
{at} salesandmarketingnetwork.com
Phone: +1 610-356-1067
HSMN Website:
http://salesandmarketingnetwork.com
Copyright © 2018 The Healthcare
Sales & Marketing Network LLC. All rights reserved.
The Healthcare Sales & Marketing Network is a registered trademark of The Healthcare Sales & Marketing Network LLC.
FindReps, NewLines and RepCoin are trademarks of The Healthcare Sales & Marketing Network LLC.