Healthcare Industry News: VIASYS Healthcare
News Release - November 6, 2006
VIASYS Healthcare Introduces Advanced Remote Support Services for SomnoStar(R) Pro Sleep Diagnostics SystemCONSHOHOCKEN, Pa.--(HSMN NewsFeed)--VIASYS Healthcare Inc. (NYSE:VAS ) announced today that its SomnoStar® Pro sleep diagnostics system is now equipped with the VIASYS VCare(TM) Connect remote support tool, allowing VIASYS clinical experts to provide real-time guidance and technical support to end-users.
VCare Connect, enabled by Axeda® Device Relationship Management (DRM) technology, is the first advanced remote services application to be used with sleep diagnostic systems in the United States. The system allows VIASYS' experts, with the customer's permission, to access the same screen as the end user. VIASYS technical support personnel can then provide technical advice and answer specific questions about the performance and functionality of the system.
In addition, through monitoring of diagnostic files, alarms, and other key performance indicators, the SomnoStar Pro is programmed to provide a continuous snapshot of the operation of its system to VIASYS technical support teams. VIASYS technical support can also assume control of the system from a remote location to manage and manipulate the system's functionality and operability.
"Our customers have indicated that one of the most important factors in selecting diagnostic equipment is an assurance that the equipment will operate at full capacity on a continuous basis," said Steve Birch, VIASYS Healthcare Director of Marketing for Sleep Diagnostics and Therapy. "Using VCare Connect with the SomnoStar system allows VIASYS and the customer to address interruptions in the operation of the SomnoStar directly through remote technical support and trouble-shooting advice, thereby reducing downtime."
ABOUT VIASYS Healthcare INC.
VIASYS Healthcare Inc. is a global, research-based medical technology company focused on respiratory, neurology, medical disposable and orthopedic products. VIASYS products are marketed under well-recognized trademarks, including, among others, AVEA®, BEAR®, BIRD®, CORFLO®, CORPAK®, CORTRAK®, EME®, GRASON-STADLER®, JAEGER(TM), LYRA®, MEDELEC®, MICROGAS®, NAVIGATOR®, NICOLET®, NicoletOne(TM), PULMONETIC(TM), SENSORMEDICS®, TECA®, TECOMET(TM), VELA® and VMAX®. VIASYS is headquartered in Conshohocken, PA, and its businesses are conducted through its Respiratory Care, NeuroCare, MedSystems and Orthopedics business units. More information can be found at http://www.viasyshealthcare.com.
Axeda® is a registered trademark of Axeda Corporation.
Source: VIASYS Healthcare
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