Healthcare Industry News: WaveLight
News Release - April 3, 2007
WaveLight Appoints Beth Martinko to Vice President of Customer Service
Continued Leadership in Customer Service Core to WaveLight's GrowthSTERLING, Va.--(HSMN NewsFeed)--WaveLight, Inc. announced today that Beth Martinko has joined the company as the Vice President of Customer Service. Martinko will oversee both Clinical and Technical Services to administer the support infrastructure for WaveLight's ALLEGRETTO WAVE® user base in the U.S.
"Our foremost commitment is to our customers," said WaveLight, Inc. CEO Wolfgang Tolle. "With more than 25 years of leadership in customer support, Beth Martinko will allow WaveLight to extend its services and support mechanisms to our growing user base in order to provide the best physician experience possible for the life of the product."
WaveLight's customer service activities include ongoing outreach and support to its physician user base, comprehensive clinical training and rapid response technical support.
"Pivotal to any company's success is its ability to identify and respond to customer needs throughout every part of the organization," said Beth Martinko. "I am excited to join an organization in which customer service has been a guiding principle since its inception and I look forward to creating programs and mechanisms to further support WaveLight's philosophy."
Martinko joins WaveLight after working for GXS in Gaithersburg, Maryland as SVP Global Professional Services and Customer Support. At GXS, she managed the Professional Services and Customer Support teams, drove financial accountability and increased focus on customer success. Before joining GXS, Martinko served as SVP Customer Support and Education at Peregrine Systems in San Diego. At Merant in North Carolina and Maryland, Martinko held several management-level positions, including Vice President and Program Manager for the Corporate Headquarters Relocation, Vice President Human Resources, Vice President Customer Education, Vice President PVCS Consulting and Education Services, Vice President and General Manager of Automated Solutions Testing (AST) Business Unit, and Vice President Worldwide Answerline.
Martinko earned her Bachelor's degree in Mathematics at Wilmington College in Ohio and she has completed post graduate MBA coursework at Cleveland State University.
WaveLight AG (ISIN DE 000 512 5603)
WaveLight AG has been listed on Deutsch Borse AG's Prime Standard segment since January 2003: The company, which develops, manufactures and markets a full range of high-quality products for ophthalmology, specializes in vision optics. The market success of WaveLight is based on a dense sales network comprised of WaveLight's own sales channels as well as the sales channels of strategic partners.
Further information on WaveLight is available at: www.WaveLight.com.
All information is given and all assessments are made on the basis of extremely conscientious research. However, no guarantee is given with regard to the information or assessments published. No liability whatsoever is accepted. The above statements do not represent an invitation to buy or sell securities. All rights reserved.
Source: WaveLight
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