Healthcare Industry News: X-ray imaging
News Release - October 26, 2007
Varian Medical Systems Ranks First in Overall Service Performance in 2007 Survey of U.S. Radiation Oncology ProfessionalsPALO ALTO, Calif., Oct. 26 (HSMN NewsFeed) -- Varian Medical Systems' (NYSE: VAR ) has been ranked first in the industry in overall service performance by the ServiceTrak(TM) 2007 survey report on radiation oncology accelerators published by IMV, Ltd., a research company that analyzes service trends in various medical technology sectors and rates manufacturers' performance on the basis of telephone interviews with customers.
Varian ranked first in 15 out of 34 of the service attributes covered by this year's survey. In addition, the company's scores exceeded the industry averages for 30 of the 34 parameters measured.
Varian took the top rating in the following service categories:
- Overall service performance
- Overall satisfaction with the manufacturer
- Effectiveness in resolving problems
- Probability of purchasing again from this manufacturer
- Availability of replacement parts
- System performance meets expectations
- Reliability of hardware
- System integration for therapy planning
- System ease of use
ABOUT VARIAN MEDICAL SYSTEMS
Varian Medical Systems, Inc., of Palo Alto, California, is the world's leading manufacturer of medical devices and software for treating cancer and other medical conditions with radiotherapy, radiosurgery, proton therapy, and brachytherapy. The company supplies informatics software for managing comprehensive cancer clinics, radiotherapy centers and medical oncology practices. Varian is a premier supplier of tubes and digital detectors for X- ray imaging in medical, scientific, and industrial applications and also supplies X-ray imaging products for cargo screening and industrial inspection. Varian Medical Systems employs approximately 4,500 people who are located at manufacturing sites in North America and Europe and approximately 60 sales and support offices around the world. For more information, visit http://www.varian.com/.
Source: Varian Medical Systems
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